From the Appointments Page…
You can check eligibility in two different ways.
1. Live Eligibility Check
Use this method for patients without an appointment set up yet.
- Click on Live Eligibility Check.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2Fbdf89f19-253b-49dd-96c6-1e2ca72efd4e%2F1d19c46b-29d9-454b-9f1b-3dc21080efd2%2FScreenshot_2024-03-13_at_12.32.31_PM.png?table=block&id=9f8caf22-48d3-47c9-9ccb-d2dda6c8f753&cache=v2)
- Fill in all required information, then click Check
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2Fbdf89f19-253b-49dd-96c6-1e2ca72efd4e%2F949d4513-0bbe-4bfd-bb1a-dcfa1b5ab79e%2FScreenshot_2024-03-13_at_12.26.07_PM.png?table=block&id=958674a1-e0c4-4d99-9437-bce0f2894c95&cache=v2)
2. Rerun Eligibility
Use this method for patients with appointments whose eligibility has previously been checked.
- Choose the appointment for the patient whose eligibility you’d like to rerun
- Click Rerun
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2Fbdf89f19-253b-49dd-96c6-1e2ca72efd4e%2Fb42cc485-bc5a-4cd4-baee-718d2e67c46e%2FScreenshot_2024-03-13_at_12.25.47_PM.png?table=block&id=4dc74e64-5bf4-4964-ba17-36c74833086d&cache=v2)
- Our system will run a check for up to 30 seconds
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2Fbdf89f19-253b-49dd-96c6-1e2ca72efd4e%2F9988db1c-31f4-4ad4-89eb-2e6860d01c71%2FScreenshot_2024-03-13_at_12.46.48_PM.png?table=block&id=aa7a2fe8-2866-441f-87b9-6db20ed665cc&cache=v2)
- The results will show after the check is complete
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2Fbdf89f19-253b-49dd-96c6-1e2ca72efd4e%2F1053adec-ccb3-44c7-9306-f441576ae811%2FScreenshot_2024-03-13_at_12.06.37_PM.png?table=block&id=325b9385-af8b-44c9-9767-66e717d073c6&cache=v2)
Further Assistance
📢 We’re here to help! Please contact your account manager if you would like some hands-on assistance.