💰 How to Reconcile Your Cash Drawer – Athelas

Overview

Most healthcare businesses require daily cash drawer reconciliation so that any discrepancies between expected and actual dollars can be accounted for on each day of service. The Reconciliation feature makes this process simple.

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This guide details physical cash drawer PR reconciliation only (cash and check PR payments, not credit or other payments). To view total payments for a given date or range of dates, refer to the ‘Patient Responsibility’ section of the Revenue Analysis page and set filters for the information you need. Here is the guide for the Revenue Analysis page. You can also visit the My Reports page and download a transaction report, in the ‘Revenue’ section, for the day(s) you would like to review. Be sure to toggle ‘show credit payments’ on or off depending on your needs. Here is the guide for that page. Finally, if you’re interested in verifying payments from payers (insurance companies), visit the Remittances page and read this guide on Remittances, Deposit Verification, and Connecting Bank Accounts to ensure that the amounts promised by payers match the amounts deposited in your bank account.

Here’s How to Reconcile Your Cash Drawer

Navigate to the Appointments page and click on Reconciliation.

In the New Run tab, note that you can filter by facility and user, along with date/time range.

Fill in your opening and closing amounts for cash and check, then click ‘Proceed to Reconcile.'

Now, Athelas’ systems compare the cash and check dollars in the drawer with the expected amount of each.

If there is a difference between the Closing Amount and Expected Amounts, you’ll see that difference highlighted in the Discrepancies column.

You will also be able to see an itemized list of payments, with details available if you click into a payment, including Associated DoS, Payment, and Amount Recommended.

If you would like a CSV file of the reconciliation data (for example, if you need an end-of-shift report to view in Excel), click Download.

If you would like to see a list of previous runs, simply switch to the Previous Runs tab.

Done!

You can also create a transaction report and receive itemized lists of daily, weekly or monthly transactions.

Further Assistance

📢 We’re here to help! Please contact your account manager if you would like some hands-on assistance.