This feature can be accessed for claims in the Submission Errors, Rejections or Denials pages. You can also manually add claims directly through the Bulk Resubmission page.
Here’s how it’s done
First, check the boxes next to each of the claims you would like to resubmit in a batch. Then, use the Actions menu and choose Bulk Resubmit.
You’ll then decide whether to add these claims to an existing batch for resubmission, or create a new batch.
Once you add the claims to your chosen batch, you’ll see a popup inviting you to the Batch page (AKA the Bulk Resubmission page).
The Bulk Resubmission page will show your latest batch, like this:
Fill in the required settings, click Submit Batch. You’ll be able to track the progress of your resubmission in the Processing and Complete tabs on the Bulk Resubmission page.
Done!
📢 Please contact your account manager if you run into trouble, we’re happy to help!
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