At a Glance
This walkthrough details how to upload documentation that isn’t automatically uploaded through a rule created by your organization. To learn about how auto-sending supporting documentation works, check out this overview.
Here’s How to Do It
Only Send Supporting Documentation
On the Claim Detail page, choose a claim that needs supporting documentation. Go to the Actions
menu and click Send Documentation
.

This popup will appear. Fill out the form, upload the documentation, and click Send Documentation
.

Modify and Resubmit the Entire Claim
From the Claim Detail page, click into a claim and then open the Actions
menu. Then choose Modify & Resubmit
.

A popup form will appear with editable fields for all the claim’s information. Be sure to scroll down–it’s a long form.
Update the fields as needed, then click Save & Resubmit Claim
at the top of the form.

Done!
📢 Further Assistance
We’re here to help! Please get in touch with support@getathelas.com if you’d like some hands-on assistance.