What is Affirm?
Affirm is an Athelas payment plan partner that allows your patients to pay off their outstanding balances in installments rather than all at once, while your practice is immediately paid the entire balance (minus Affirm’s fees).
Once you’ve activated Affirm, it will appear as a payment option on for patients with outstanding balances over an amount set by your organization.
How Will Affirm Help My Practice?
Affirm takes on the risk of the patient not paying their outstanding balance — as soon as the patient activates an Affirm payment plan, a payment for their full outstanding balance (minus fees) will be deposited in your organization’s bank account.
This is especially useful for patients with dauntingly high balances, delivering revenue that your practice may not otherwise be able to collect.
How Much Does Affirm Cost?
Affirm charges 6% + 30 cents of the total outstanding amount. By default, this fee will be passed along to the patient, but you have the option to have your practice pay it instead.
Payments collected via Affirm are still subject to the standard Athelas fees established in your contract.
How Do I Set Up Affirm?
You can activate and adjust the outstanding balance threshold at which Affirm becomes available to a patient in the ‘General’ tab on the PR Settings page.
In this example, patients with outstanding balances over $50 will be able to set up a payment plan with Affirm in their payment portal.
How Do Patients Interact with Affirm?
Below is a screenshot of what patients will see in their payment portal if their outstanding balance is greater than your specified Affirm threshold.
There will always be one interest-free option, usually between 3-6 payments, depending on the size of the outstanding balance.
More Information
For more information about Affirm, you can visit their help center here. As always, please reach out to your Athelas representative with any questions. We’re here to help!