Overviews

🏁 Review Charges Page

An overview of the features and functionality available to you for manually reviewing charges.

🎩 My Reports Page

An overview of the collections of reports accessible through the My Reports page, with specifics available next to each report.

✍️ All About Posting Remittances

An overview of what posting is, how it works in Athelas Insights, and all the ways you and your account manager can manipulate posting data.

✳️ Encounter Details Page

An overview of the features and encounter editing functions on the Encounter Details page. Add secondary and tertiary insurances to encounters here.

👾 Encounter Stage and Status

This overview covers the lifecycle of an encounter, explaining how all stages and statuses are assigned.

📨 Remittance Posting (v3)

A new, more nuanced posting algorithm for increased data fidelity.

🚩 Import Errors Tab

Quickly solve any issues between your EHR and Athelas claim submissions.

🏥 Claim Details Page (v3)

An overview of the features and information available on the Claim Details page. Related how-to guides are linked below.

📆 Appointments Page

The appointments page, streamlined. Learn how to find relevant appointment information, run eligibility, collect payments, and more.

🥬 Patient Statements

Configure automatic patient statement delivery across text messages, email, and direct mail.

Some of the most common questions about Athelas Insights’ core functionality, known aberrations, and purpose are answered here. More specific FAQs are included in guides related to those specific topics.

🏆 All About Credits

Credits are an important part of the PR collection process, come learn the nitty gritty details of how this system works.

🚫 Denials Page

Quickly find your most valuable sources of denials for resubmission.

👩‍🔬 Encounter Timeline for Claims

The Encounter Timeline allows you to view a snapshot of a claim at any point during its life cycle. This feature is available in the Claim Details page.

⚠️ Submission Errors

An overview of the features and functions available on the Submission Errors page in Insights.

📮 EOB Creation & Portal Checks

Have a payer decision that’s missing from insights? Here’s how to add it.

📓 Understanding Your Athelas Invoice

Information on what’s in each tab of your Athelas invoice.

⭐ PR Settings

A general overview of the extremely useful and broadly-scoped PR Settings page. More specific guides are linked where appropriate.

⌚ A/R Report Page (v3)

Dig into the details of your pending collections.

✨ Patient Responsibility Page

Learn how to use one of the most powerful tools in Insights for tracking down outstanding PR.

🗂️ Billing Rules Engine Page

The information available on the Billing Rules Engine page, explained. Please note that any changes to billing rules need to be made in collaboration with your account manager.