At a Glance
Need to just send a quick message to a colleague or have a conversation better suited to an instant messaging system than an email thread? Head over to the Messages page! This feature enables staff to interact with each other, all within Insights itself. Up to ten staff can be added to a thread.
As an added bonus, you can ask questions to the Athelas Intelligence bot here, rather than in the widget that pops up from the button in the Insights page header. Your conversation will update in both places.
Here’s How it Works
To begin a thread with one or more colleagues, navigate to the Messages page and click the pencil icon to create a new conversation.
A search bar will appear. Search for the colleague in question and select their name when it appears.
Now, you can write out a message and/or add attachments, as shown below.
Received Messages
When there are new messages for you, notifications will appear in two places.
- As a red dot 🔴 on the notification center (🔔 icon) in the header of any page in Insights.
- As a blue dot 🔵 on the Messages page.
📢 Further Assistance
We’re here to help! Please get in touch with support@getathelas.com if you’d like some hands-on assistance.
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