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📓 Understanding Your Athelas Invoice

Information on what’s in each tab of your Athelas invoice.

At a Glance

You’ve received an invoice from Athelas and now you’re wondering what it all means. Read on!


Invoice Overview

This is the summary of total insurance remittances and SmartPay charges.

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Remittance Invoice Breakdown

This is a detailed list of insurance remittances posted during the invoiced month.

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SmartPay Invoice Breakdown

This is a detailed list of all SmartPay collections posted during the invoiced month, broken down by billable transactions and non-billable transactions.

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Billable SmartPay charges come from any patient responsibility collected via text message or email payment link.

📣 Further Assistance

We’re here to help! Please contact your account manager if you’d like further assistance.

 
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